Delivery Policy

SmartMats Ltd use Royal Mail, DPD, Hermes, DHL, UPS, Parcel Force for our Shipping.

  • For Standard Delivery we charge £3.00. Our aim is to prepare your order and despatch it within 2 working days (Monday to Friday excl. bank holidays), which means that you receive your order within 2 to 5 working days from the date it was despatched. This may not always be possible depending on the volume of orders on our system, so if your order has not been despatched within 3 working days, please contact us directly at info@smartmatkids.com
  • For International delivery, prices will depend on country and distance and you will be notified of the cost before postage/shipping.
  • If you would like to receive your SmartMats quicker than Standard Delivery please notify us at info@smartmatkids.com and depending on volumes, and with a minimal increase in delivery cost, this can be arranged.